Contact Facebook Team | ask Facebook A Question
By
Arif Rahman
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Tuesday, December 17, 2019
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly locate for the social media huge platform via online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will talk you with a series of menus, each option of which will eventually direct you to send out an email to a suitable account. These consist of press@FB.com for media inquiries as well as records@FB.com for police issues.
Yet if you hit 1 for customer support? The recording will direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the web page.
Below are a few things you can do rather.
Contact Facebook Team
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. Then seek out on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will certainly pop up that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, trouble submitting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic customer support inquiries, Facebook is rather ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and also asking various other system individuals like on your own.
How to ask the Facebook Help Community a concern
From any Facebook page, again click that question mark on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of inquiries have actually already been answered, however where you can likewise post your own concern. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that link. On the following page, pick the best Topic and also Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. No matter where you published your question, you can most likely to your "support Inbox" from the menu that falls from that same question mark to see if anybody, be it a handy Community member or actual staffer, has decided to offer you a hand.
Exactly how to contact Facebook by means of other social media sites platforms
One more method to attempt to connect with Facebook is to connect to them with or discuss them on one more social networks system. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about Contact Facebook Team. So as well can you approach by means of Instagram, consisting of Facebook in a message, however unless you obtain a lot of love on that breeze, possibilities are you're better back on the Facebook Help Center.