Facebook Contact for Help | ask Facebook A Question
By
Arif Rahman
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Wednesday, December 25, 2019
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily locate for the social networks mega platform using on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly chat you through a collection of menus, each option of which will eventually route you to send an email to a proper account. These consist of press@FB.com for media questions as well as records@FB.com for police concerns.
However if you struck 1 for client service? The recording will certainly direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the page.
Below are a few points you can do instead.
Facebook Contact For Help
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. Then look up on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will pop up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more basic client service queries, Facebook is rather inscrutable.
Your best choice may be to do an end run around the folks from Facebook itself, and instead go to the Help Community and also asking various other platform users like yourself.
Just how to ask the Facebook Help Community a concern
From any Facebook web page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a web page where lots of inquiries have currently been addressed, but where you can likewise publish your own inquiry. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the following page, choose the best Topic as well as Sub-Topic, then kind your concern. Currently it's time for some waiting. Despite where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if anybody, be it a helpful Community member or real staffer, has actually determined to offer you a hand.
Just how to contact Facebook by means of other social media sites systems
One more means to attempt to get in touch with Facebook is to reach out to them via or discuss them on one more social media sites system. You can send out a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Facebook Contact For Help. So too can you approach by means of Instagram, including Facebook in a message, however unless you get a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.