Facebook Contact Information | ask Facebook A Question
By
Arif Rahman
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Sunday, December 22, 2019
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently find for the social media sites mega platform through on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will chat you through a series of food selections, each alternative of which will eventually route you to send out an email to a proper account. These consist of press@FB.com for media inquiries as well as records@FB.com for police concerns.
However if you struck 1 for customer support? The recording will route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Here are a couple of things you can do instead.
Facebook Contact Information
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log into your account. Then look up on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will pop up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble posting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more general customer support questions, Facebook is rather ambiguous.
Your best choice might be to do an end run around the folks from Facebook itself, as well as rather most likely to the Help Community as well as asking various other platform customers like on your own.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once more click that enigma on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where great deals of inquiries have already been addressed, however where you can likewise publish your own question. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the next web page, pick the best Subject and also Sub-Topic, then type your question. Currently it's time for some waiting. Despite where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any individual, be it a handy Community participant or real staffer, has actually determined to provide you a hand.
How to contact Facebook via various other social media sites systems
Another way to try to get in touch with Facebook is to connect to them through or mention them on another social media sites platform. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about Facebook Contact Information. So also can you approach through Instagram, consisting of Facebook in a message, however unless you obtain a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.