Facebook Customer Care Phone Number | ask Facebook A Question
By
Arif Rahman
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Saturday, December 14, 2019
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily discover for the social networks mega system through on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you through a series of food selections, each choice of which will inevitably route you to send an e-mail to an appropriate account. These consist of press@FB.com for media queries and records@FB.com for police concerns.
However if you struck 1 for client service? The recording will route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you get on your major Facebook feed, there is no "base" of the web page.
Below are a couple of things you can do instead.
Facebook Customer Care Phone Number
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log right into your account. Then search for at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will appear that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty publishing pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general customer service inquiries, Facebook is rather ambiguous.
Your best option may be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community as well as asking other system users like yourself.
How to ask the Facebook Help Community a question
From any kind of Facebook page, again click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of questions have actually already been responded to, yet where you can additionally upload your very own question. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the next page, select the appropriate Subject and Sub-Topic, after that type your inquiry. Now it's time for some waiting. Despite where you published your query, you can go to your "support Inbox" from the menu that falls from that same question mark to see if any person, be it a handy Community member or actual staffer, has decided to give you a hand.
Just how to contact Facebook via various other social media sites systems
One more means to try to get in touch with Facebook is to reach out to them via or mention them on one more social media platform. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Facebook Customer Care Phone Number. So also can you come close to through Instagram, including Facebook in a message, but unless you get a lot of love on that snap, chances are you're better back on the Facebook Help Center.