Facebook Mobile Contacts | ask Facebook A Question
By
Arif Rahman
—
Thursday, December 12, 2019
—
Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily locate for the social media mega platform by means of on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly speak you with a series of menus, each alternative of which will inevitably guide you to send an e-mail to a suitable account. These consist of press@FB.com for media queries as well as records@FB.com for police issues.
Yet if you hit 1 for customer service? The recording will direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you get on your main Facebook feed, there is no "base" of the page.
Below are a few points you can do rather.
Facebook Mobile Contacts
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. Then search for on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will pop up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem uploading photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more general customer support inquiries, Facebook is rather ambiguous.
Your best bet might be to do an end run around the folks from Facebook itself, as well as instead most likely to the Help Community and also asking other system users like on your own.
How to ask the Facebook Help Community an inquiry
From any Facebook page, again click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a web page where lots of questions have already been addressed, but where you can also post your own question. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that web link. On the following web page, pick the best Topic as well as Sub-Topic, then kind your concern. Currently it's time for some waiting. Despite where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that exact same enigma to see if any person, be it a helpful Community member or actual staffer, has chosen to give you a hand.
How to contact Facebook by means of various other social media platforms
An additional method to attempt to get in touch with Facebook is to reach out to them via or state them on an additional social media platform. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Facebook Mobile Contacts. So as well can you come close to via Instagram, consisting of Facebook in a message, but unless you get a great deal of love on that particular snap, chances are you're better back on the Facebook Help Center.