Facebook Customer Support Phone Number | ask Facebook A Question
By
Arif Rahman
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Sunday, January 5, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social media huge platform through on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly talk you through a collection of menus, each alternative of which will inevitably route you to send out an e-mail to a proper account. These include press@FB.com for media queries and also records@FB.com for law enforcement issues.
But if you hit 1 for customer service? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you're on your major Facebook feed, there is no "bottom" of the web page.
Here are a couple of things you can do instead.
Facebook Customer Support Phone Number
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. Then search for on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will certainly appear that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, difficulty submitting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more basic customer care inquiries, Facebook is instead inscrutable.
Your best option may be to do an end run around the people from Facebook itself, as well as instead go to the Help Community and asking other system users like on your own.
Just how to ask the Facebook Help Community an inquiry
From any Facebook web page, once again click that question mark on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a web page where lots of concerns have actually already been addressed, but where you can also post your very own question. On top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that web link. On the next page, pick the right Subject and also Sub-Topic, after that kind your concern. Now it's time for some waiting. No matter where you uploaded your query, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it a valuable Community member or real staffer, has made a decision to provide you a hand.
Just how to contact Facebook by means of other social media platforms
An additional way to attempt to connect with Facebook is to reach out to them via or state them on an additional social media sites system. You can send out a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Facebook Customer Support Phone Number. So also can you come close to using Instagram, consisting of Facebook in a post, yet unless you obtain a lot of love on that snap, opportunities are you're better back on the Facebook Help Center.