Facebook Support Contact | ask Facebook A Question
By
Arif Rahman
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Sunday, January 26, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly locate for the social media sites mega system by means of online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will talk you with a collection of menus, each option of which will ultimately route you to send an email to a suitable account. These consist of press@FB.com for media queries and records@FB.com for police issues.
Yet if you hit 1 for customer support? The recording will direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's things: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the page.
Right here are a few things you can do instead.
Facebook Support Contact
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. After that seek out at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly pop up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty posting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general client service questions, Facebook is instead ambiguous.
Your best option may be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community and also asking various other platform customers like yourself.
Just how to ask the Facebook Help Community a concern
From any kind of Facebook web page, once more click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of questions have actually currently been addressed, but where you can also post your own inquiry. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the following web page, choose the appropriate Topic and Sub-Topic, then kind your concern. Currently it's time for some waiting. Despite where you published your inquiry, you can go to your "support Inbox" from the menu that falls from that same enigma to see if anyone, be it a practical Community participant or actual staffer, has actually determined to provide you a hand.
Just how to contact Facebook by means of various other social media systems
One more method to attempt to connect with Facebook is to reach out to them through or mention them on one more social media sites system. You can send out a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient grip, they will likely see it.
That's about Facebook Support Contact. So also can you approach via Instagram, including Facebook in a post, yet unless you get a lot of love on that breeze, chances are you're better back on the Facebook Help Center.