How to Contact Facebook Support | ask Facebook A Question
By
Arif Rahman
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Monday, January 13, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently locate for the social media huge system through on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you with a series of menus, each choice of which will inevitably direct you to send an e-mail to an appropriate account. These include press@FB.com for media inquiries and also records@FB.com for police issues.
However if you hit 1 for customer service? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you get on your primary Facebook feed, there is no "base" of the web page.
Below are a few things you can do instead.
How To Contact Facebook Support
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that seek out at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will appear that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, difficulty uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic client service inquiries, Facebook is instead inscrutable.
Your best choice may be to do an end run around the people from Facebook itself, and instead most likely to the Help Community as well as asking various other platform customers like on your own.
How to ask the Facebook Help Community an inquiry
From any type of Facebook page, once more click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of concerns have actually already been addressed, yet where you can additionally post your own question. On top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the following page, choose the appropriate Topic as well as Sub-Topic, after that type your concern. Currently it's time for some waiting. Despite where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if any individual, be it a handy Community participant or real staffer, has made a decision to give you a hand.
Exactly how to contact Facebook by means of other social networks systems
An additional way to attempt to connect with Facebook is to reach out to them with or state them on an additional social media sites platform. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about How To Contact Facebook Support. So also can you approach via Instagram, including Facebook in an article, but unless you get a great deal of love on that particular snap, chances are you're much better back on the Facebook Help Center.