Facebook Contact Support | ask Facebook A Question
By
Arif Rahman
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Thursday, February 6, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly discover for the social networks mega system using on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly talk you with a series of food selections, each choice of which will eventually guide you to send an email to a suitable account. These include press@FB.com for media inquiries and also records@FB.com for law enforcement problems.
But if you struck 1 for client service? The recording will guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do instead.
Facebook Contact Support
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. After that search for on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly turn up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble posting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic customer service inquiries, Facebook is rather inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, and also instead most likely to the Help Community and asking other platform users like yourself.
Just how to ask the Facebook Help Community a question
From any type of Facebook web page, again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a web page where lots of questions have actually already been responded to, yet where you can likewise upload your own inquiry. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the next page, pick the best Subject as well as Sub-Topic, then kind your inquiry. Currently it's time for some waiting. Regardless of where you published your question, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if any person, be it a handy Community member or actual staffer, has actually decided to offer you a hand.
Exactly how to contact Facebook by means of various other social media platforms
One more method to try to get in touch with Facebook is to connect to them via or discuss them on an additional social media system. You can send a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets enough traction, they will likely see it.
That's about Facebook Contact Support. So also can you come close to using Instagram, consisting of Facebook in an article, but unless you get a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.