Facebook Contact Us | ask Facebook A Question
By
Arif Rahman
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Friday, February 14, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly find for the social media mega platform using on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you through a series of menus, each alternative of which will eventually guide you to send out an email to a suitable account. These include press@FB.com for media questions and records@FB.com for police problems.
Yet if you hit 1 for customer support? The recording will certainly direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "bottom" of the page.
Below are a few things you can do rather.
Facebook Contact Us
How to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, difficulty publishing pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic customer support inquiries, Facebook is instead inscrutable.
Your best bet might be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community as well as asking other system individuals like on your own.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, again click that question mark on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have actually currently been answered, however where you can additionally upload your own concern. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that web link. On the following page, pick the ideal Topic and also Sub-Topic, after that type your question. Now it's time for some waiting. Regardless of where you posted your query, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if any individual, be it a practical Community participant or actual staffer, has chosen to offer you a hand.
How to contact Facebook through other social media sites systems
An additional way to try to connect with Facebook is to connect to them through or discuss them on one more social media sites platform. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about Facebook Contact Us. So as well can you approach via Instagram, including Facebook in a post, however unless you obtain a lot of love on that particular breeze, chances are you're much better back on the Facebook Help Center.