Facebook's Number Customer Service | ask Facebook A Question
By
Arif Rahman
—
Saturday, February 8, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly find for the social media huge system using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will talk you via a collection of food selections, each alternative of which will eventually direct you to send an e-mail to a proper account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement worries.
Yet if you struck 1 for client service? The recording will certainly direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you get on your primary Facebook feed, there is no "base" of the page.
Right here are a couple of things you can do instead.
Facebook's Number Customer Service
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. Then search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly pop up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more general client service queries, Facebook is instead ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community as well as asking other system customers like yourself.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook page, once more click that question mark on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of inquiries have already been responded to, but where you can also publish your own concern. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that link. On the next page, choose the ideal Subject and also Sub-Topic, then kind your question. Now it's time for some waiting. Despite where you posted your inquiry, you can most likely to your "support Inbox" from the menu that falls from that same question mark to see if anybody, be it a handy Community member or actual staffer, has chosen to provide you a hand.
Just how to contact Facebook by means of various other social media platforms
Another way to attempt to get in touch with Facebook is to reach out to them with or discuss them on one more social media sites platform. You can send a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about Facebook's Number Customer Service. So too can you approach via Instagram, consisting of Facebook in an article, however unless you obtain a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.