Is there A Phone Number for Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
—
Monday, February 3, 2020
—
Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily locate for the social media huge platform via on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will chat you with a collection of food selections, each choice of which will ultimately guide you to send out an email to a proper account. These consist of press@FB.com for media questions and also records@FB.com for police worries.
But if you struck 1 for customer care? The recording will certainly guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the web page.
Below are a couple of points you can do rather.
Is There A Phone Number For Facebook Customer Service
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. Then seek out at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will turn up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem publishing photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic customer support inquiries, Facebook is rather inscrutable.
Your best choice may be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community and also asking other system customers like on your own.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a web page where great deals of questions have actually already been addressed, but where you can additionally post your very own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that link. On the next web page, pick the best Subject and Sub-Topic, then kind your inquiry. Now it's time for some waiting. No matter where you published your inquiry, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it a helpful Community participant or actual staffer, has made a decision to give you a hand.
Exactly how to contact Facebook via various other social media systems
An additional means to attempt to connect with Facebook is to reach out to them via or discuss them on one more social media sites system. You can send out a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about Is There A Phone Number For Facebook Customer Service. So as well can you come close to by means of Instagram, including Facebook in a blog post, however unless you get a lot of love on that particular snap, possibilities are you're much better back on the Facebook Help Center.