Call Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Saturday, March 14, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily find for the social networks mega system by means of on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you via a series of food selections, each alternative of which will eventually route you to send an e-mail to a suitable account. These include press@FB.com for media questions and also records@FB.com for police problems.
Yet if you hit 1 for customer service? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. Actually, if you get on your main Facebook feed, there is no "bottom" of the page.
Here are a few things you can do instead.
Call Facebook Customer Service
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. Then seek out on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will certainly turn up that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem submitting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more basic customer service questions, Facebook is rather inscrutable.
Your best bet might be to do an end run around the individuals from Facebook itself, and also rather go to the Help Community as well as asking other system customers like on your own.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook page, once again click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of concerns have already been responded to, but where you can likewise post your own question. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that link. On the following web page, select the best Topic and Sub-Topic, then kind your question. Currently it's time for some waiting. No matter where you published your query, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anyone, be it an useful Community member or actual staffer, has made a decision to provide you a hand.
Exactly how to contact Facebook using various other social media platforms
Another way to try to get in touch with Facebook is to connect to them with or mention them on another social media sites system. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Call Facebook Customer Service. So too can you come close to by means of Instagram, consisting of Facebook in a message, but unless you get a great deal of love on that particular snap, possibilities are you're much better back on the Facebook Help Center.