Contact Facebook by Phone | ask Facebook A Question
By
Arif Rahman
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Sunday, March 22, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social media sites mega system via online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will chat you via a collection of menus, each choice of which will ultimately direct you to send out an e-mail to an appropriate account. These include press@FB.com for media queries and records@FB.com for law enforcement worries.
Yet if you struck 1 for customer service? The recording will certainly route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "base" of the page.
Below are a couple of things you can do instead.
Contact Facebook By Phone
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that seek out at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will turn up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble uploading pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic customer support queries, Facebook is instead inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, and instead go to the Help Community as well as asking various other system users like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any type of Facebook page, again click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where great deals of concerns have currently been addressed, however where you can also post your very own question. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that link. On the next web page, choose the right Topic as well as Sub-Topic, then kind your question. Now it's time for some waiting. Regardless of where you uploaded your query, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it a handy Community participant or actual staffer, has actually chosen to give you a hand.
Exactly how to contact Facebook through various other social media sites systems
One more means to try to connect with Facebook is to reach out to them via or mention them on an additional social networks system. You can send out a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about Contact Facebook By Phone. So also can you come close to through Instagram, consisting of Facebook in a message, but unless you obtain a great deal of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.