Contact Facebook Legal Department | ask Facebook A Question
By
Arif Rahman
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Wednesday, March 11, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly discover for the social media sites mega system via on-line search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will certainly speak you with a collection of menus, each alternative of which will inevitably direct you to send an email to an ideal account. These include press@FB.com for media questions and records@FB.com for police concerns.
Yet if you hit 1 for customer care? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "bottom" of the page.
Here are a few things you can do instead.
Contact Facebook Legal Department
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. Then search for at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will certainly turn up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general customer care queries, Facebook is instead inscrutable.
Your best bet might be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community and asking various other platform customers like yourself.
Exactly how to ask the Facebook Help Community a question
From any kind of Facebook web page, again click that question mark on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of inquiries have actually already been answered, however where you can additionally publish your very own concern. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that link. On the next page, pick the right Subject and also Sub-Topic, then kind your question. Now it's time for some waiting. No matter where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if anybody, be it a valuable Community member or real staffer, has actually chosen to provide you a hand.
Exactly how to contact Facebook via other social networks platforms
Another way to try to connect with Facebook is to reach out to them with or discuss them on one more social media system. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about Contact Facebook Legal Department. So also can you come close to using Instagram, consisting of Facebook in a message, however unless you obtain a great deal of love on that snap, opportunities are you're much better back on the Facebook Help Center.