How Do I Contact Facebook Directly | ask Facebook A Question
By
Arif Rahman
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Monday, March 9, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily discover for the social media mega platform through on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will speak you through a collection of food selections, each option of which will eventually route you to send an email to a proper account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement concerns.
But if you struck 1 for customer support? The recording will certainly direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your major Facebook feed, there is no "base" of the page.
Right here are a few things you can do instead.
How Do I Contact Facebook Directly
How to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. Then seek out on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will certainly pop up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, trouble posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic customer service queries, Facebook is rather inscrutable.
Your best option might be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community and also asking various other platform customers like on your own.
Just how to ask the Facebook Help Community a question
From any kind of Facebook page, again click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where great deals of questions have already been addressed, yet where you can additionally upload your very own inquiry. On top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the next page, pick the right Subject and also Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. Despite where you published your question, you can most likely to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it a handy Community member or actual staffer, has actually decided to offer you a hand.
How to contact Facebook by means of other social networks systems
Another method to try to connect with Facebook is to reach out to them through or state them on one more social media sites system. You can send out a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient grip, they will likely see it.
That's about How Do I Contact Facebook Directly. So also can you approach using Instagram, consisting of Facebook in an article, but unless you obtain a great deal of love on that breeze, possibilities are you're better back on the Facebook Help Center.