Facebook Contact by Phone | ask Facebook A Question
By
Arif Rahman
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Friday, April 10, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently find for the social networks mega platform using on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you with a series of menus, each choice of which will ultimately route you to send an e-mail to a suitable account. These include press@FB.com for media queries and records@FB.com for law enforcement issues.
But if you struck 1 for customer service? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the page.
Right here are a couple of things you can do instead.
Facebook Contact By Phone
How to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that seek out on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly pop up that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble uploading images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic customer support inquiries, Facebook is rather ambiguous.
Your best option may be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community and also asking other system individuals like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once again click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of concerns have actually already been addressed, but where you can additionally post your very own question. On top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that link. On the following web page, choose the appropriate Topic and also Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that falls from that same question mark to see if any individual, be it a handy Community member or actual staffer, has made a decision to offer you a hand.
Just how to contact Facebook by means of other social networks platforms
An additional way to attempt to connect with Facebook is to reach out to them via or state them on one more social media platform. You can send a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about Facebook Contact By Phone. So too can you approach through Instagram, including Facebook in a post, but unless you get a lot of love on that particular snap, possibilities are you're better back on the Facebook Help Center.