How Do I Contact Facebook | ask Facebook A Question
By
Arif Rahman
—
Sunday, April 26, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily discover for the social media huge platform via online search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will chat you through a collection of food selections, each alternative of which will eventually guide you to send out an email to an ideal account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement concerns.
Yet if you hit 1 for customer service? The recording will route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you're on your major Facebook feed, there is no "bottom" of the web page.
Below are a few points you can do instead.
How Do I Contact Facebook
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. Then search for at the top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, difficulty publishing photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more general client service questions, Facebook is instead inscrutable.
Your best choice might be to do an end run around the people from Facebook itself, as well as instead go to the Help Community and asking other system individuals like yourself.
How to ask the Facebook Help Community a question
From any kind of Facebook web page, again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where lots of concerns have actually currently been addressed, yet where you can likewise publish your own question. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that web link. On the following page, select the ideal Topic and Sub-Topic, after that type your concern. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that falls from that same question mark to see if any individual, be it a helpful Community participant or actual staffer, has actually decided to give you a hand.
How to contact Facebook via various other social media sites systems
One more means to attempt to get in touch with Facebook is to reach out to them via or mention them on another social media sites system. You can send a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about How Do I Contact Facebook. So also can you approach using Instagram, consisting of Facebook in a message, yet unless you get a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.