Contact Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Saturday, May 9, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social networks huge system via on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will chat you through a series of menus, each option of which will inevitably route you to send an email to an appropriate account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement problems.
Yet if you hit 1 for customer care? The recording will route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you get on your major Facebook feed, there is no "bottom" of the web page.
Right here are a few points you can do rather.
Contact Facebook Customer Service
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. Then seek out on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will certainly appear that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem submitting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more general client service questions, Facebook is instead inscrutable.
Your best bet may be to do an end run around the individuals from Facebook itself, and rather go to the Help Community and also asking various other system users like on your own.
How to ask the Facebook Help Community a question
From any kind of Facebook page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a page where lots of concerns have currently been responded to, however where you can also publish your own concern. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that link. On the following web page, choose the appropriate Subject as well as Sub-Topic, then type your concern. Currently it's time for some waiting. Despite where you published your question, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if anyone, be it an useful Community participant or actual staffer, has actually determined to give you a hand.
How to contact Facebook via various other social media sites systems
One more method to attempt to connect with Facebook is to connect to them through or discuss them on one more social media sites platform. You can send out a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets enough grip, they will likely see it.
That's about Contact Facebook Customer Service. So also can you approach via Instagram, consisting of Facebook in a blog post, however unless you get a great deal of love on that snap, opportunities are you're much better back on the Facebook Help Center.