Contact Facebook Support | ask Facebook A Question
By
Arif Rahman
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Saturday, May 30, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently discover for the social networks mega platform through on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will talk you via a series of food selections, each alternative of which will inevitably direct you to send out an e-mail to an appropriate account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement problems.
However if you struck 1 for customer care? The recording will direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do instead.
Contact Facebook Support
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. After that seek out on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly pop up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic customer service inquiries, Facebook is instead ambiguous.
Your best bet may be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community as well as asking various other platform individuals like on your own.
Exactly how to ask the Facebook Help Community a concern
From any Facebook page, again click that enigma on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where lots of inquiries have actually currently been answered, but where you can additionally publish your very own concern. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that web link. On the following page, select the ideal Subject and Sub-Topic, then type your concern. Now it's time for some waiting. Despite where you published your inquiry, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it a valuable Community participant or real staffer, has made a decision to offer you a hand.
Just how to contact Facebook using other social networks platforms
One more way to attempt to get in touch with Facebook is to reach out to them through or mention them on one more social media platform. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.
That's about Contact Facebook Support. So also can you come close to by means of Instagram, consisting of Facebook in a message, yet unless you get a lot of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.