Facebook Contact form | ask Facebook A Question
By
Arif Rahman
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Monday, May 4, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently locate for the social networks huge system using on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will speak you with a series of food selections, each choice of which will inevitably route you to send out an email to a suitable account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement problems.
But if you struck 1 for customer care? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. Actually, if you get on your primary Facebook feed, there is no "base" of the web page.
Below are a couple of points you can do rather.
Facebook Contact Form
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. After that look up at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble publishing images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general customer service inquiries, Facebook is instead inscrutable.
Your best bet might be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community and also asking various other system individuals like yourself.
Just how to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a web page where lots of concerns have actually already been addressed, yet where you can likewise post your own inquiry. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that link. On the next page, pick the right Topic as well as Sub-Topic, after that type your question. Now it's time for some waiting. No matter where you published your question, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if any person, be it a valuable Community participant or actual staffer, has actually determined to give you a hand.
Exactly how to contact Facebook by means of various other social networks systems
Another means to try to connect with Facebook is to connect to them through or state them on another social networks system. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Facebook Contact Form. So too can you come close to via Instagram, consisting of Facebook in a blog post, yet unless you obtain a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.