How Do You Contact Facebook with A Problem | ask Facebook A Question
By
Arif Rahman
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Monday, May 25, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently discover for the social media sites huge system using on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly speak you via a collection of menus, each option of which will inevitably direct you to send an e-mail to a suitable account. These consist of press@FB.com for media queries as well as records@FB.com for law enforcement problems.
However if you hit 1 for customer service? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you're on your main Facebook feed, there is no "bottom" of the web page.
Right here are a few points you can do rather.
How Do You Contact Facebook With A Problem
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then seek out on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will turn up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, problem publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more general customer care queries, Facebook is instead ambiguous.
Your best choice might be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community and asking other system users like yourself.
Just how to ask the Facebook Help Community a question
From any Facebook page, once again click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have actually already been answered, but where you can also publish your own concern. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that link. On the following web page, choose the appropriate Topic as well as Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Regardless of where you posted your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if any person, be it a practical Community participant or real staffer, has actually decided to give you a hand.
Exactly how to contact Facebook through other social media sites platforms
One more way to attempt to connect with Facebook is to reach out to them with or state them on another social networks system. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about How Do You Contact Facebook With A Problem. So as well can you come close to via Instagram, consisting of Facebook in a message, however unless you get a great deal of love on that snap, chances are you're better back on the Facebook Help Center.