Contact Facebook Customer Support | ask Facebook A Question
By
Arif Rahman
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Friday, June 26, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly locate for the social media huge system by means of on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you via a series of food selections, each alternative of which will inevitably route you to send an email to a proper account. These consist of press@FB.com for media queries as well as records@FB.com for police problems.
But if you struck 1 for client service? The recording will certainly guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. In fact, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Here are a few points you can do instead.
Contact Facebook Customer Support
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. After that seek out at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will appear that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more basic customer care queries, Facebook is rather ambiguous.
Your best bet may be to do an end run around the folks from Facebook itself, and rather go to the Help Community and also asking various other platform individuals like on your own.
Just how to ask the Facebook Help Community a concern
From any Facebook page, once more click that enigma on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where great deals of questions have currently been answered, however where you can also upload your own inquiry. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the next web page, select the ideal Subject and Sub-Topic, then type your concern. Currently it's time for some waiting. Despite where you published your question, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any individual, be it a valuable Community member or real staffer, has determined to offer you a hand.
Exactly how to contact Facebook through various other social networks systems
An additional way to try to get in touch with Facebook is to reach out to them via or state them on one more social media platform. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about Contact Facebook Customer Support. So as well can you approach using Instagram, including Facebook in a blog post, yet unless you obtain a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.