Does Facebook Have A Customer Service Number | ask Facebook A Question
By
Arif Rahman
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Friday, June 5, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social media sites mega system through on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will chat you via a collection of menus, each choice of which will ultimately guide you to send out an email to an appropriate account. These include press@FB.com for media inquiries and also records@FB.com for law enforcement issues.
Yet if you struck 1 for client service? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your primary Facebook feed, there is no "base" of the web page.
Here are a few points you can do instead.
Does Facebook Have A Customer Service Number
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. After that look up on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will pop up that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, problem uploading pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic client service inquiries, Facebook is rather ambiguous.
Your best option may be to do an end run around the people from Facebook itself, as well as rather go to the Help Community and also asking various other system customers like on your own.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook web page, again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of inquiries have actually already been responded to, yet where you can also post your own question. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the next page, choose the right Subject and Sub-Topic, then kind your concern. Now it's time for some waiting. Regardless of where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that exact same enigma to see if anybody, be it an useful Community participant or actual staffer, has actually chosen to offer you a hand.
Exactly how to contact Facebook using various other social media systems
One more way to try to connect with Facebook is to connect to them through or discuss them on another social media sites platform. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.
That's about Does Facebook Have A Customer Service Number. So as well can you approach through Instagram, consisting of Facebook in a post, but unless you obtain a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.