Facebook Earnings Call | ask Facebook A Question
By
Arif Rahman
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Wednesday, July 15, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily discover for the social networks huge platform via online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will chat you via a collection of menus, each choice of which will eventually route you to send out an e-mail to an appropriate account. These include press@FB.com for media questions and records@FB.com for law enforcement worries.
Yet if you struck 1 for customer service? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you're on your major Facebook feed, there is no "bottom" of the page.
Below are a couple of things you can do rather.
Facebook Earnings Call
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. Then look up at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will pop up that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, trouble publishing photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic client service questions, Facebook is rather inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, and rather go to the Help Community and also asking other system customers like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any Facebook web page, once again click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of questions have currently been addressed, yet where you can additionally post your own concern. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that link. On the following web page, pick the right Subject and also Sub-Topic, then kind your inquiry. Currently it's time for some waiting. Despite where you posted your query, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anyone, be it a helpful Community participant or real staffer, has made a decision to give you a hand.
Just how to contact Facebook via other social media sites platforms
One more method to try to get in touch with Facebook is to connect to them through or mention them on one more social media platform. You can send a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about Facebook Earnings Call. So as well can you come close to by means of Instagram, consisting of Facebook in a message, however unless you get a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.