How to Call Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Tuesday, July 7, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently discover for the social networks mega platform via online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will speak you with a series of menus, each choice of which will ultimately guide you to send an e-mail to an appropriate account. These include press@FB.com for media questions and also records@FB.com for law enforcement concerns.
But if you hit 1 for client service? The recording will direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "base" of the web page.
Here are a few things you can do rather.
How To Call Facebook Customer Service
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log into your account. Then seek out on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, trouble posting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic customer service inquiries, Facebook is instead inscrutable.
Your best option may be to do an end run around the people from Facebook itself, as well as instead go to the Help Community as well as asking various other platform customers like on your own.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that question mark on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of inquiries have actually already been responded to, yet where you can also publish your very own question. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the next page, select the ideal Topic as well as Sub-Topic, then type your inquiry. Now it's time for some waiting. No matter where you uploaded your query, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if anybody, be it a valuable Community member or actual staffer, has actually decided to offer you a hand.
Just how to contact Facebook by means of other social media sites platforms
Another method to try to connect with Facebook is to reach out to them via or mention them on another social media sites system. You can send a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.
That's about How To Call Facebook Customer Service. So too can you approach via Instagram, consisting of Facebook in an article, but unless you obtain a great deal of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.