How to Call Facebook Support | ask Facebook A Question
By
Arif Rahman
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Saturday, July 25, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently discover for the social media mega system using online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will talk you via a collection of food selections, each alternative of which will eventually route you to send an email to a proper account. These consist of press@FB.com for media questions as well as records@FB.com for police problems.
Yet if you hit 1 for client service? The recording will certainly guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the page.
Here are a few points you can do instead.
How To Call Facebook Support
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. After that look up on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more basic customer support queries, Facebook is rather inscrutable.
Your best choice may be to do an end run around the people from Facebook itself, and also instead go to the Help Community as well as asking various other platform individuals like on your own.
How to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that question mark at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have currently been addressed, but where you can likewise publish your own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the following web page, select the appropriate Subject and also Sub-Topic, after that type your question. Currently it's time for some waiting. Regardless of where you published your question, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if any individual, be it an useful Community member or real staffer, has actually decided to provide you a hand.
Exactly how to contact Facebook through other social networks platforms
One more method to attempt to connect with Facebook is to reach out to them via or mention them on one more social networks system. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about How To Call Facebook Support. So too can you come close to by means of Instagram, consisting of Facebook in an article, but unless you get a lot of love on that snap, chances are you're much better back on the Facebook Help Center.