Facebook Email Contact Customer Service | ask Facebook A Question
By
Arif Rahman
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Sunday, August 2, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social media mega system by means of online search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will chat you via a collection of menus, each choice of which will eventually guide you to send an email to an ideal account. These consist of press@FB.com for media inquiries and also records@FB.com for police worries.
However if you hit 1 for customer care? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the page.
Right here are a few things you can do instead.
Facebook Email Contact Customer Service
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. Then seek out at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will pop up that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem posting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic customer service questions, Facebook is instead ambiguous.
Your best choice may be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community as well as asking other system users like yourself.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, again click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a web page where lots of concerns have currently been addressed, yet where you can additionally upload your very own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the next page, pick the best Topic as well as Sub-Topic, after that type your concern. Now it's time for some waiting. Regardless of where you posted your inquiry, you can most likely to your "support Inbox" from the menu that falls from that exact same enigma to see if anyone, be it a practical Community participant or real staffer, has determined to provide you a hand.
Exactly how to contact Facebook using other social media sites systems
One more means to attempt to connect with Facebook is to connect to them with or mention them on another social networks platform. You can send a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Facebook Email Contact Customer Service. So as well can you approach via Instagram, including Facebook in a blog post, however unless you obtain a great deal of love on that breeze, opportunities are you're better back on the Facebook Help Center.