How I Contact Facebook | ask Facebook A Question
By
Arif Rahman
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Wednesday, August 26, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social networks mega system by means of on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will talk you via a collection of menus, each option of which will eventually route you to send out an email to a proper account. These include press@FB.com for media inquiries and records@FB.com for law enforcement concerns.
Yet if you struck 1 for customer support? The recording will guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the page.
Right here are a few points you can do instead.
How I Contact Facebook
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log into your account. After that seek out at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
One more menu will appear that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble publishing photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more general customer service queries, Facebook is rather ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, as well as instead go to the Help Community and asking other platform users like on your own.
How to ask the Facebook Help Community a concern
From any Facebook web page, again click that question mark at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have currently been answered, but where you can likewise publish your own question. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that link. On the following page, choose the right Subject as well as Sub-Topic, after that type your concern. Now it's time for some waiting. No matter where you posted your question, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anybody, be it an useful Community member or real staffer, has determined to give you a hand.
Just how to contact Facebook through other social networks systems
An additional way to attempt to get in touch with Facebook is to reach out to them via or mention them on another social media platform. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about How I Contact Facebook. So as well can you come close to through Instagram, including Facebook in a post, however unless you obtain a lot of love on that particular snap, possibilities are you're much better back on the Facebook Help Center.