How Do I Contact Facebook Support | ask Facebook A Question
By
Arif Rahman
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Wednesday, September 30, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently locate for the social media sites huge system using on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will chat you through a series of food selections, each option of which will ultimately guide you to send an e-mail to a proper account. These consist of press@FB.com for media questions and records@FB.com for law enforcement problems.
However if you hit 1 for customer service? The recording will route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. In fact, if you get on your primary Facebook feed, there is no "base" of the web page.
Right here are a couple of things you can do rather.
How Do I Contact Facebook Support
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. Then look up on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will appear that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, difficulty posting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more general client service inquiries, Facebook is instead inscrutable.
Your best option might be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community and asking various other platform individuals like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, again click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where lots of questions have actually currently been responded to, however where you can also publish your own concern. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that link. On the following web page, pick the best Topic and also Sub-Topic, then type your question. Currently it's time for some waiting. Regardless of where you published your inquiry, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if anybody, be it an useful Community participant or real staffer, has determined to give you a hand.
Just how to contact Facebook by means of other social media sites systems
An additional way to try to get in touch with Facebook is to connect to them through or discuss them on another social networks platform. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about How Do I Contact Facebook Support. So also can you come close to through Instagram, consisting of Facebook in a post, but unless you obtain a lot of love on that particular snap, opportunities are you're better back on the Facebook Help Center.