How to Contact Facebook Directly | ask Facebook A Question
By
Arif Rahman
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Thursday, September 17, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily discover for the social media sites huge system through on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you through a series of food selections, each option of which will eventually route you to send out an email to an appropriate account. These include press@FB.com for media questions and records@FB.com for law enforcement worries.
Yet if you struck 1 for client service? The recording will certainly route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the web page.
Right here are a few points you can do rather.
How To Contact Facebook Directly
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. After that search for on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will appear that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty submitting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more basic customer service queries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, as well as instead go to the Help Community and also asking various other system customers like on your own.
Just how to ask the Facebook Help Community a concern
From any kind of Facebook page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a web page where lots of questions have actually already been responded to, yet where you can likewise publish your own question. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that link. On the next page, select the right Subject as well as Sub-Topic, then kind your question. Now it's time for some waiting. No matter where you published your query, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if any person, be it a handy Community member or actual staffer, has determined to give you a hand.
Exactly how to contact Facebook through other social networks platforms
An additional means to attempt to connect with Facebook is to connect to them through or discuss them on another social media platform. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about How To Contact Facebook Directly. So also can you approach by means of Instagram, including Facebook in a post, yet unless you obtain a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.