Is there A Way to Contact Facebook | ask Facebook A Question
By
Arif Rahman
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Tuesday, September 1, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily discover for the social media sites mega platform via on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will chat you through a collection of food selections, each option of which will inevitably route you to send an e-mail to a proper account. These consist of press@FB.com for media questions as well as records@FB.com for law enforcement problems.
But if you hit 1 for customer service? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the web page.
Below are a couple of points you can do rather.
Is There A Way To Contact Facebook
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. Then search for at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will appear that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty submitting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more general customer support questions, Facebook is instead ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, and rather go to the Help Community and also asking various other platform customers like on your own.
How to ask the Facebook Help Community an inquiry
From any Facebook web page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a page where great deals of concerns have actually already been responded to, however where you can additionally upload your own question. On top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that link. On the next page, choose the appropriate Topic and also Sub-Topic, then type your question. Now it's time for some waiting. Despite where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if any individual, be it a practical Community member or real staffer, has actually determined to offer you a hand.
Just how to contact Facebook using various other social media systems
Another way to try to connect with Facebook is to reach out to them through or state them on an additional social media sites system. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Is There A Way To Contact Facebook. So as well can you approach by means of Instagram, including Facebook in a message, but unless you get a lot of love on that snap, opportunities are you're better back on the Facebook Help Center.