Contact Facebook Customer Care | ask Facebook A Question
By
Arif Rahman
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Monday, October 19, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly locate for the social media mega platform via on-line search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will certainly chat you via a collection of menus, each choice of which will ultimately route you to send out an email to an ideal account. These consist of press@FB.com for media inquiries as well as records@FB.com for police problems.
However if you struck 1 for customer support? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the page.
Here are a couple of things you can do instead.
Contact Facebook Customer Care
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log right into your account. Then seek out at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will certainly pop up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem submitting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more general customer service questions, Facebook is instead inscrutable.
Your best option might be to do an end run around the individuals from Facebook itself, and also instead most likely to the Help Community and also asking various other platform users like on your own.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, once more click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where great deals of questions have actually currently been responded to, but where you can additionally post your own inquiry. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the following page, select the right Topic and also Sub-Topic, then kind your question. Now it's time for some waiting. Regardless of where you posted your question, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if anyone, be it a practical Community participant or real staffer, has actually determined to give you a hand.
How to contact Facebook via various other social media platforms
An additional way to attempt to connect with Facebook is to connect to them via or state them on one more social media platform. You can send out a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about Contact Facebook Customer Care. So too can you come close to via Instagram, consisting of Facebook in a post, however unless you obtain a great deal of love on that snap, possibilities are you're much better back on the Facebook Help Center.