How I Contact Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Saturday, October 3, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently discover for the social media huge platform through on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will talk you with a collection of menus, each option of which will inevitably direct you to send an e-mail to a suitable account. These include press@FB.com for media queries and records@FB.com for police issues.
But if you struck 1 for customer support? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the page.
Here are a couple of things you can do rather.
How I Contact Facebook Customer Service
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that seek out on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
One more menu will certainly appear that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble uploading images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more basic customer care questions, Facebook is instead ambiguous.
Your best bet might be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community and also asking various other system customers like yourself.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, once again click that enigma on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a web page where great deals of questions have actually already been responded to, however where you can also upload your very own question. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that link. On the next page, select the best Topic as well as Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Despite where you uploaded your query, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if any person, be it a handy Community member or real staffer, has actually made a decision to give you a hand.
How to contact Facebook via various other social media sites systems
An additional means to attempt to connect with Facebook is to reach out to them via or state them on another social media system. You can send out a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient grip, they will likely see it.
That's about How I Contact Facebook Customer Service. So too can you come close to via Instagram, including Facebook in a message, but unless you obtain a lot of love on that snap, chances are you're much better back on the Facebook Help Center.