How to Contact Facebook Support Team | ask Facebook A Question
By
Arif Rahman
—
Thursday, October 29, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily discover for the social media sites huge platform using on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will chat you via a collection of menus, each choice of which will ultimately direct you to send out an e-mail to an appropriate account. These include press@FB.com for media questions and records@FB.com for law enforcement issues.
Yet if you struck 1 for customer support? The recording will certainly guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the page.
Right here are a couple of things you can do instead.
How To Contact Facebook Support Team
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log into your account. Then look up on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, difficulty publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more general client service inquiries, Facebook is instead ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, and rather most likely to the Help Community and also asking other platform individuals like yourself.
Exactly how to ask the Facebook Help Community a question
From any Facebook page, once again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where great deals of questions have already been addressed, but where you can likewise publish your very own concern. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the following web page, select the ideal Topic as well as Sub-Topic, after that kind your question. Now it's time for some waiting. No matter where you published your query, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if anyone, be it a practical Community member or actual staffer, has actually decided to give you a hand.
Just how to contact Facebook via various other social media sites systems
An additional means to attempt to connect with Facebook is to connect to them with or state them on another social networks system. You can send a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about How To Contact Facebook Support Team. So as well can you approach by means of Instagram, including Facebook in an article, however unless you get a great deal of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.