Facebook Customer Service Phone Number | ask Facebook A Question
By
Arif Rahman
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Friday, November 6, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly discover for the social media sites mega system via online search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will speak you with a series of menus, each choice of which will eventually direct you to send out an email to an appropriate account. These consist of press@FB.com for media questions as well as records@FB.com for police worries.
However if you struck 1 for customer care? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the page.
Here are a few things you can do instead.
Facebook Customer Service Phone Number
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. After that seek out on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will turn up that attributes three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem publishing images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general client service queries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the individuals from Facebook itself, and also rather most likely to the Help Community and asking various other system individuals like yourself.
Just how to ask the Facebook Help Community a concern
From any kind of Facebook page, once more click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a page where lots of concerns have already been addressed, but where you can likewise upload your own question. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that link. On the next page, choose the best Topic as well as Sub-Topic, after that type your inquiry. Now it's time for some waiting. No matter where you posted your question, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anyone, be it a valuable Community member or real staffer, has actually decided to provide you a hand.
How to contact Facebook using various other social media systems
One more way to attempt to get in touch with Facebook is to reach out to them through or state them on one more social networks platform. You can send a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about Facebook Customer Service Phone Number. So as well can you come close to via Instagram, consisting of Facebook in a blog post, however unless you get a great deal of love on that snap, opportunities are you're much better back on the Facebook Help Center.