Facebook Help Call | ask Facebook A Question
By
Arif Rahman
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Wednesday, November 4, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social networks mega platform via online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you via a collection of food selections, each option of which will eventually route you to send an e-mail to a suitable account. These include press@FB.com for media queries and records@FB.com for police problems.
Yet if you struck 1 for customer care? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you're on your major Facebook feed, there is no "bottom" of the page.
Here are a couple of points you can do instead.
Facebook Help Call
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. After that seek out at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will turn up that functions three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, trouble posting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more general client service queries, Facebook is rather inscrutable.
Your best option might be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community as well as asking other platform users like on your own.
How to ask the Facebook Help Community a question
From any kind of Facebook web page, once more click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of concerns have actually currently been responded to, but where you can likewise publish your very own concern. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that web link. On the next web page, choose the ideal Topic as well as Sub-Topic, then type your question. Currently it's time for some waiting. Regardless of where you posted your inquiry, you can go to your "support Inbox" from the menu that falls from that same enigma to see if any individual, be it a valuable Community participant or actual staffer, has actually decided to offer you a hand.
Just how to contact Facebook through various other social media sites systems
Another means to try to get in touch with Facebook is to reach out to them through or state them on one more social media sites platform. You can send a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Facebook Help Call. So also can you come close to using Instagram, including Facebook in a message, however unless you get a lot of love on that snap, chances are you're much better back on the Facebook Help Center.