How to Contact Facebook About A Problem | ask Facebook A Question

How To Contact Facebook About A Problem - There are a couple of methods you can contact Facebook for troubles with your account, but you should normally make use of Facebook's Help Center.

If you call either of the Palo Alto-area contact number you'll conveniently find for the social media huge platform by means of on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will chat you with a series of food selections, each choice of which will ultimately guide you to send an email to a suitable account. These consist of press@FB.com for media questions and records@FB.com for police concerns.

But if you struck 1 for customer care? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "bottom" of the web page.

Here are a few points you can do instead.

How To Contact Facebook About A Problem

Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. After that search for at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."

One more menu will certainly pop up that functions three clickable choices. These are:

• Payment Issue


• Something Isn’t Working


• Abusive Content

If you are reporting hate speech or a problem with your account like, say, difficulty uploading pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more basic client service questions, Facebook is instead inscrutable.

Your best option might be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community and also asking other system individuals like on your own.

How to ask the Facebook Help Community an inquiry

From any kind of Facebook web page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.

On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".

You will be taken to a page where great deals of concerns have already been answered, yet where you can likewise upload your very own concern. On top right of the Help Community web page is a gray box with the words "Ask a Question".

Struck that web link. On the following page, pick the appropriate Subject as well as Sub-Topic, then kind your question. Currently it's time for some waiting. Regardless of where you posted your question, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if anyone, be it a valuable Community participant or real staffer, has decided to provide you a hand.

Just how to contact Facebook through various other social media systems
One more method to attempt to connect with Facebook is to connect to them with or mention them on an additional social media system. You can send out a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.

That's about How To Contact Facebook About A Problem. So too can you approach by means of Instagram, including Facebook in an article, but unless you obtain a great deal of love on that breeze, opportunities are you're better back on the Facebook Help Center.

Tweet