How to Contact Facebook Customer Support | ask Facebook A Question
By
Arif Rahman
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Wednesday, November 25, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily find for the social networks mega platform using on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will speak you with a series of food selections, each choice of which will ultimately route you to send an email to an ideal account. These include press@FB.com for media questions and also records@FB.com for police issues.
But if you hit 1 for customer support? The recording will certainly route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the web page.
Below are a couple of points you can do rather.
How To Contact Facebook Customer Support
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. Then search for at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will certainly pop up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, difficulty uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more basic client service inquiries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the individuals from Facebook itself, and also instead most likely to the Help Community as well as asking various other system users like yourself.
Exactly how to ask the Facebook Help Community a question
From any kind of Facebook page, once more click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where great deals of concerns have actually already been answered, yet where you can additionally upload your own concern. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that web link. On the following web page, select the best Subject and also Sub-Topic, after that type your question. Now it's time for some waiting. Despite where you published your query, you can go to your "support Inbox" from the menu that falls from that same question mark to see if any individual, be it a helpful Community participant or actual staffer, has actually determined to give you a hand.
Exactly how to contact Facebook using various other social media platforms
An additional means to attempt to connect with Facebook is to connect to them with or discuss them on an additional social media platform. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about How To Contact Facebook Customer Support. So as well can you come close to using Instagram, consisting of Facebook in an article, yet unless you get a great deal of love on that particular snap, possibilities are you're better back on the Facebook Help Center.