Facebook Call Center | ask Facebook A Question
By
Arif Rahman
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Wednesday, December 30, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily find for the social media sites huge platform using on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will chat you through a series of menus, each option of which will inevitably route you to send out an email to an appropriate account. These include press@FB.com for media questions and also records@FB.com for police issues.
However if you struck 1 for customer support? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the web page.
Below are a couple of things you can do instead.
Facebook Call Center
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then seek out on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will turn up that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble uploading images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more basic client service questions, Facebook is rather ambiguous.
Your best option may be to do an end run around the people from Facebook itself, as well as rather go to the Help Community as well as asking other platform users like on your own.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where lots of inquiries have already been addressed, yet where you can likewise upload your very own concern. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the next page, choose the right Topic and Sub-Topic, after that kind your concern. Now it's time for some waiting. Despite where you published your question, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it a handy Community member or real staffer, has actually made a decision to offer you a hand.
Just how to contact Facebook via other social media platforms
Another way to attempt to get in touch with Facebook is to reach out to them with or discuss them on one more social networks system. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Facebook Call Center. So too can you approach using Instagram, including Facebook in a message, yet unless you get a great deal of love on that particular snap, possibilities are you're better back on the Facebook Help Center.