Facebook Call Help | ask Facebook A Question
By
Arif Rahman
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Thursday, December 3, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily locate for the social media huge system using on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will speak you with a series of food selections, each alternative of which will ultimately route you to send out an email to an ideal account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement problems.
However if you struck 1 for customer support? The recording will certainly guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the page.
Below are a few points you can do instead.
Facebook Call Help
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then search for at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will appear that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem uploading images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more general customer service questions, Facebook is instead inscrutable.
Your best choice might be to do an end run around the people from Facebook itself, and also rather go to the Help Community and asking various other platform users like on your own.
Exactly how to ask the Facebook Help Community a question
From any kind of Facebook page, once again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of questions have actually already been answered, yet where you can likewise upload your own concern. On top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that link. On the following web page, select the right Subject and Sub-Topic, after that type your inquiry. Now it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it a handy Community participant or real staffer, has made a decision to offer you a hand.
How to contact Facebook via other social networks platforms
Another means to try to connect with Facebook is to reach out to them through or discuss them on an additional social networks platform. You can send a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about Facebook Call Help. So too can you approach via Instagram, including Facebook in an article, yet unless you obtain a great deal of love on that snap, opportunities are you're better back on the Facebook Help Center.