Call Facebook for Help | ask Facebook A Question
By
Arif Rahman
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Sunday, January 10, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly discover for the social networks huge system via on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will speak you through a series of food selections, each choice of which will inevitably direct you to send an email to an ideal account. These consist of press@FB.com for media questions and also records@FB.com for police issues.
Yet if you struck 1 for customer service? The recording will guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the web page.
Below are a few things you can do instead.
Call Facebook For Help
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log into your account. Then search for at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
One more menu will certainly turn up that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem submitting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more basic customer support questions, Facebook is instead inscrutable.
Your best choice might be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community and asking other system individuals like on your own.
How to ask the Facebook Help Community a concern
From any type of Facebook web page, again click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a web page where lots of inquiries have actually already been responded to, yet where you can likewise upload your very own inquiry. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the following web page, choose the appropriate Subject and also Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. Regardless of where you published your question, you can go to your "support Inbox" from the menu that falls from that same enigma to see if anyone, be it a handy Community member or actual staffer, has decided to offer you a hand.
How to contact Facebook by means of various other social media sites platforms
Another way to try to connect with Facebook is to reach out to them with or state them on an additional social media platform. You can send a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Call Facebook For Help. So also can you come close to by means of Instagram, including Facebook in a message, yet unless you get a great deal of love on that breeze, chances are you're better back on the Facebook Help Center.