Can I Call Facebook | ask Facebook A Question
By
Arif Rahman
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Saturday, January 2, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social media sites huge system using online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you with a series of menus, each choice of which will eventually guide you to send out an email to a proper account. These consist of press@FB.com for media questions and also records@FB.com for police problems.
But if you struck 1 for customer support? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the page.
Here are a couple of points you can do rather.
Can I Call Facebook
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log into your account. Then search for at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, trouble posting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more basic customer support questions, Facebook is rather ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community as well as asking other system customers like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any Facebook web page, once more click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where great deals of concerns have actually currently been addressed, but where you can likewise upload your very own question. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that web link. On the next page, pick the right Topic as well as Sub-Topic, after that type your question. Currently it's time for some waiting. Despite where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if any individual, be it a handy Community member or actual staffer, has decided to give you a hand.
Exactly how to contact Facebook by means of various other social media systems
One more way to try to connect with Facebook is to connect to them with or state them on one more social media sites system. You can send a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Can I Call Facebook. So too can you approach by means of Instagram, including Facebook in an article, but unless you get a lot of love on that particular snap, chances are you're better back on the Facebook Help Center.