Contact Facebook Office | ask Facebook A Question
By
Arif Rahman
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Friday, January 15, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily find for the social networks mega system through online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you through a collection of food selections, each option of which will inevitably guide you to send out an e-mail to a proper account. These consist of press@FB.com for media queries and records@FB.com for law enforcement issues.
Yet if you struck 1 for client service? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do instead.
Contact Facebook Office
How to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that look up on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will certainly pop up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem submitting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more basic client service questions, Facebook is instead inscrutable.
Your best bet might be to do an end run around the people from Facebook itself, and rather most likely to the Help Community and asking various other platform individuals like yourself.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook page, again click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a web page where lots of concerns have actually already been answered, yet where you can additionally upload your own question. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the next page, choose the right Topic as well as Sub-Topic, then kind your question. Now it's time for some waiting. Despite where you posted your query, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if anybody, be it a valuable Community participant or real staffer, has actually made a decision to offer you a hand.
How to contact Facebook through other social networks platforms
Another way to attempt to connect with Facebook is to reach out to them with or mention them on an additional social networks platform. You can send out a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Contact Facebook Office. So too can you approach through Instagram, including Facebook in an article, but unless you obtain a great deal of love on that snap, opportunities are you're much better back on the Facebook Help Center.