Facebook Contact Info | ask Facebook A Question
By
Arif Rahman
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Thursday, January 28, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently discover for the social networks mega system via on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will chat you via a collection of food selections, each option of which will ultimately guide you to send an email to an ideal account. These include press@FB.com for media queries and records@FB.com for law enforcement problems.
But if you hit 1 for customer support? The recording will direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the page.
Right here are a few things you can do rather.
Facebook Contact Info
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log right into your account. Then seek out on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic customer care queries, Facebook is instead ambiguous.
Your best bet may be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community and asking other system customers like on your own.
How to ask the Facebook Help Community a concern
From any type of Facebook page, again click that question mark on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where great deals of questions have already been addressed, however where you can likewise upload your own question. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the following web page, select the ideal Topic as well as Sub-Topic, after that type your concern. Currently it's time for some waiting. No matter where you uploaded your query, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if anyone, be it an useful Community participant or real staffer, has actually decided to offer you a hand.
How to contact Facebook by means of other social media systems
One more means to try to connect with Facebook is to reach out to them with or mention them on an additional social media sites system. You can send a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Facebook Contact Info. So as well can you approach through Instagram, including Facebook in a post, but unless you obtain a great deal of love on that snap, chances are you're much better back on the Facebook Help Center.