How Do I Contact Facebook About A Problem | ask Facebook A Question
By
Arif Rahman
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Wednesday, April 21, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly discover for the social media huge system by means of on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will chat you through a collection of food selections, each option of which will eventually direct you to send out an e-mail to a proper account. These consist of press@FB.com for media questions as well as records@FB.com for law enforcement problems.
Yet if you struck 1 for customer support? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "base" of the web page.
Right here are a couple of points you can do rather.
How Do I Contact Facebook About A Problem
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. Then search for at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will appear that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, trouble uploading images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic client service queries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, and instead go to the Help Community and also asking other platform individuals like yourself.
How to ask the Facebook Help Community a question
From any kind of Facebook web page, once again click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where great deals of concerns have actually already been answered, but where you can likewise post your own inquiry. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the next page, select the ideal Topic as well as Sub-Topic, then kind your concern. Now it's time for some waiting. No matter where you posted your query, you can go to your "support Inbox" from the menu that falls from that same question mark to see if any person, be it a handy Community participant or actual staffer, has actually made a decision to provide you a hand.
Exactly how to contact Facebook through various other social media systems
An additional method to try to get in touch with Facebook is to reach out to them through or discuss them on one more social networks platform. You can send out a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about How Do I Contact Facebook About A Problem. So as well can you come close to through Instagram, including Facebook in a post, however unless you get a lot of love on that snap, opportunities are you're better back on the Facebook Help Center.