Can I Call Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Sunday, May 2, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social media sites mega system using online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will speak you with a series of menus, each choice of which will inevitably route you to send an e-mail to an appropriate account. These consist of press@FB.com for media inquiries as well as records@FB.com for police concerns.
Yet if you struck 1 for customer service? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "base" of the page.
Below are a couple of points you can do instead.
Can I Call Facebook Customer Service
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that look up on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem submitting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more basic client service questions, Facebook is instead inscrutable.
Your best option may be to do an end run around the people from Facebook itself, and also instead most likely to the Help Community as well as asking various other platform individuals like yourself.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook web page, once more click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where lots of questions have actually already been answered, however where you can also upload your own concern. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the next page, pick the ideal Subject and also Sub-Topic, then type your concern. Now it's time for some waiting. Despite where you uploaded your query, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if anyone, be it a helpful Community participant or real staffer, has actually determined to provide you a hand.
Exactly how to contact Facebook through various other social media systems
Another means to attempt to get in touch with Facebook is to reach out to them via or discuss them on one more social media sites system. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient grip, they will likely see it.
That's about Can I Call Facebook Customer Service. So as well can you approach via Instagram, including Facebook in an article, however unless you get a great deal of love on that breeze, chances are you're much better back on the Facebook Help Center.