How to Contact Facebook | ask Facebook A Question
By
Arif Rahman
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Thursday, May 20, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently discover for the social media mega platform via on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a collection of menus, each option of which will inevitably guide you to send out an e-mail to an ideal account. These consist of press@FB.com for media questions and also records@FB.com for police problems.
Yet if you struck 1 for client service? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "base" of the page.
Right here are a couple of things you can do rather.
How To Contact Facebook
How to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. After that look up on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will appear that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer care inquiries, Facebook is rather ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community as well as asking various other platform users like yourself.
How to ask the Facebook Help Community an inquiry
From any Facebook page, again click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a page where great deals of inquiries have actually already been addressed, yet where you can additionally post your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Struck that link. On the next web page, choose the right Topic as well as Sub-Topic, then kind your inquiry. Currently it's time for some waiting. No matter where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if anyone, be it a practical Community participant or real staffer, has actually chosen to give you a hand.
How to contact Facebook by means of various other social networks platforms
One more way to attempt to get in touch with Facebook is to reach out to them with or discuss them on one more social networks system. You can send a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about How To Contact Facebook. So as well can you come close to using Instagram, including Facebook in an article, however unless you get a lot of love on that breeze, opportunities are you're better back on the Facebook Help Center.