I Need to Contact Facebook | ask Facebook A Question
By
Arif Rahman
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Friday, July 31, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly discover for the social networks mega system by means of on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will speak you with a series of food selections, each alternative of which will ultimately direct you to send an e-mail to a proper account. These include press@FB.com for media queries and also records@FB.com for law enforcement issues.
Yet if you struck 1 for customer care? The recording will guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Here are a couple of points you can do rather.
I Need To Contact Facebook
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. Then search for at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will certainly pop up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, difficulty posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more basic customer service questions, Facebook is rather inscrutable.
Your best bet might be to do an end run around the people from Facebook itself, as well as rather go to the Help Community and asking various other system individuals like on your own.
How to ask the Facebook Help Community a question
From any kind of Facebook page, once again click that question mark at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a page where great deals of concerns have already been responded to, but where you can likewise post your own question. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the following page, choose the right Subject and Sub-Topic, then type your inquiry. Currently it's time for some waiting. Despite where you posted your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if anyone, be it a helpful Community member or actual staffer, has decided to provide you a hand.
Exactly how to contact Facebook using other social networks platforms
An additional method to attempt to get in touch with Facebook is to reach out to them with or mention them on another social networks system. You can send out a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about I Need To Contact Facebook. So too can you approach using Instagram, including Facebook in a message, but unless you obtain a great deal of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.