Contact Facebook Directly | ask Facebook A Question
By
Arif Rahman
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Saturday, August 8, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly locate for the social networks huge system through on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will chat you with a collection of food selections, each alternative of which will ultimately direct you to send an e-mail to an appropriate account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement concerns.
But if you hit 1 for customer support? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "base" of the web page.
Here are a couple of things you can do rather.
Contact Facebook Directly
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. Then look up on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will certainly appear that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more basic customer support inquiries, Facebook is instead ambiguous.
Your best bet may be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community and also asking other system customers like yourself.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, once more click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where lots of questions have already been responded to, however where you can additionally upload your very own question. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that web link. On the next page, pick the right Subject and also Sub-Topic, after that kind your question. Now it's time for some waiting. Despite where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if anyone, be it an useful Community member or real staffer, has actually made a decision to provide you a hand.
How to contact Facebook by means of various other social media systems
Another method to try to connect with Facebook is to connect to them via or mention them on an additional social media sites platform. You can send out a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about Contact Facebook Directly. So also can you come close to via Instagram, consisting of Facebook in an article, however unless you obtain a lot of love on that breeze, opportunities are you're better back on the Facebook Help Center.